Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using the Site, you consent to the terms of this Privacy Policy. If you do not consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy, do not use our services, access the Site or otherwise provide us with any personal information.

1. Information We Collect

We may collect personal information when you:

Book a rental or make a purchase
Sign a waiver
Contact us or submit an inquiry
Subscribe to our emails or updates

This information may include:

Full name
Email address
Phone number
Billing or shipping address
Digital signature (for waivers)
Booking and payment details

We may also collect non-personal information automatically, such as:

Browser type and version
IP address
Pages you visit on our site

2. How We Use Your Information

We use your information to:

Process and confirm bookings or sales
Send order confirmations and waiver requests
Respond to customer service inquiries
Improve our services and user experience
Meet legal and insurance obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share it with trusted third parties for necessary functions, such as:

Booqable: for managing rentals and sales
Payment processors: to process your payment securely
Waiver platform: to collect and store signed liability waivers
Insurance providers or legal advisors: only if required for compliance or dispute resolution

All third-party providers are required to protect your data in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act – Canada).

4. Data Security

We take reasonable steps to protect your personal information. Our website uses HTTPS encryption, and any third-party services we use comply with industry standards for data protection.